Privacy Policy

At HobbyVault India, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you shop for Gunpla, Gundam, and plastic model kits, tools, and accessories on our website.

Information We Collect  
When you interact with our site, we may collect:  
- Personal details such as name, email address, phone number, and shipping address.  
- Payment information processed securely through trusted payment gateways (we do not store card details).  
- Order history and preferences to improve your shopping experience.  
- Technical data such as IP address, browser type, and device information for analytics and site performance. 

How We Use Your Information  
We use your information to:  
- Process and deliver your orders.  
- Provide customer support and respond to inquiries.  
- Improve our website, products, and services.  
- Send updates about new products, promotions, or policies (only if you opt in).  
- Ensure secure transactions and prevent fraud. 

Sharing of Information  
We do not sell or rent your personal data. Information may be shared only with:  
- Payment processors for secure transactions.  
- Shipping partners to deliver your orders.  
- Service providers who help us operate our website and marketing tools.  
All partners are required to protect your data and use it only for agreed purposes.

Data Security  
We implement industry‑standard security measures, including SSL encryption, to protect your information. While no system is 100% secure, we strive to safeguard your data against unauthorized access or misuse.

Your Rights  
As a customer, you have the right to:  
- Access the personal information we hold about you.  
- Request corrections to inaccurate data.  
- Opt out of marketing communications at any time.  
- Request deletion of your data, subject to legal and transactional requirements.  

Cookies  
Our site uses cookies to enhance your browsing experience, analyze traffic, and remember preferences. You can manage or disable cookies through your browser settings.

Changes to This Policy  
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Revised” date.